Warranty and Return Policy
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Warranty Policy

Inhouse Furniture Products have been widely accepted from its customers for its high standard of quality and service. At Inhouse Furniture we emphasized on quality of our products through Double Quality Control Management process start from high quality materials and fitting to state of the art manufacturing process that meet international standards. Inhouse Furniture quality its products endure rigorous tests to meet our standard for quality and durability. As a result, Inhouse Furniture is proud and confident to guarantee its products to be free from manufacturing defects under limited warranty conditions.

Please Present your warranty status at your Inhouse Application upon request for warranty validation. No exchange or return accepted without the original receipt warranty status at your application.

Return Policy

If having problems with the product, please prepare proof of payment for confirmation with our staff.

Steps to take when finding a problem with a product (Please check the product immediately after receiving the product)

  • Report product problems to the sale staff for suggestions.
  • Report product details by Viber to Customer Service together with your purchased receipt as attaching photos of the problem product.
  • Taking screenshot of warranty period at your Mobile Inhouse Application and send to customer service by Viber.
  • Damage Claiming can only claim within 2 days after delivery date.
  • There is no Return Policy for Inhouse Manufacturing Customize Products except repairing the product damage.

Ways To Return Products

For more information, call center Tel: 09-31755566

On Monday-Saturday from 8:00 am - 4:00 pm (except Sundays and public holidays) or at support@inhousemm.com, Viber @:09-25445544

Warranty Terms & Conditions

  • This warranty covers Inhouse Furniture products from materials and defects from manufacturing. Inhouse Furniture reserves the right to void warranty if it is found that damage happens due to normal wear and tear, misuse of products or other factor unrelated to manufacturing or material fatigue and functional failure.
  • This warranty is not valid for wear that has been caused by uncareful use, misuse or storage, wrong cleaning methods, cuts, scratches, rusts, termites, impacts or accidents. This warranty is not applicable to display items sold, products from Clearance Sales, Value Choice products and products used for commercial purposes.
  • The warranty does not cover the cost of transportation, installation, moving and re-installation and traveling in order to service the claim.
  • If damage occurs for which Inhouse Furniture cannot find the identical materials or within the time allotted for repairs or replacements, Inhouse Furniture reserves the right to provide materials or parts of equities and as substitutes.
  • If Inhouse Furniture has determined that your claim is covered under this warranty, Inhouse Furniture in its sole discretion, will repair the defective products contribute towards an appropriate replacement and action, and no refunds will be furbished. If damage happens to a past or a piece of a furniture set, Inhouse Furniture reserves the right to replace only the damaged part of the damaged piece only.
  • If your products have a repair or replacement, your right to services mentioned in this warranty is not extended thereby past the period specified by the original warranty.
  • Inhouse Furniture will examine the product and determine in its sole discretion whether your claim is covered under this warranty, Inhouse Furniture reserves the final right to interpret the terms and conditions of quality warranty herein.
  • Moving and re-installation services are not in this warranty.
  • The warranty is considered void if the purchased product is transferred from its original buyer to another person. In case the original receipt is lost, Inhouse Furniture reserves the right to refrain from issuing the new document.
  • The warranty is effective only within the Republic of the Union of Myanmar.
  • The warranty does not cover minor variations or difference between picture of furniture from website, poster, brochure, catalogue or other medium images and the actual furniture.

Terms and Condition of Limited Warranty for Inhouse Production Products

  • This INHOUSE Furniture products warranty covers the product line such as Kitchen Cabinet, Wardrobe, Dressing Table, Bed Frame, Bedside Table, TV Cabinet, Dining Cabinet, Partition Cabinet, Entrance Cabinet, Shoe Cabinet, Showcase, Sideboard, Bookshelf, Basin Cabinet and Built-in wardrobe, Walk-in Closet, Built-in Showcase, Built-in Bookshelf against manufacturing defects, material fatigue, and functional failure for the period of 3 year from the date of delivery. Only the component parts of Hinges and Drawer Roller Rail are covered under this warranty against materials defects and workmanship for the period of 1 years from the date of delivery. 
  • The warranty does not cover material damages from normal wear and tear, scratches, discoloration, dull or fading color, rust, torn or worn, water splash, moisture, damages happened from termites, fungi, nature variations in texture and misuse of products.
    • 900mm, 600mm and 450 mm Standard Hanging Cabinets can bear maximum weight of 40 kg.
    • Standard 600 mm width shelves can bear maximum weight of 30 kg.
  • The warranty does not cove damages causing from electrical systems.

Sofa Warranty

Terms and Condition of Limited Warranty for Sofa Category

  • This INHOUSE Furniture Sofa, Sofa bed and Armed Chair, Leisure Chair, Bar Chair, Stool, Ottoman and Chaise products warranty is valid for 1 year from the date of delivery. The warranty covers defect in material and workmanship in the following components only:
    1. Level-adjusting mechanism malfunctions under normal use and normal conditions
    2. Spring and Foam Cushion (Sagging cushions that exceeds 1.5 inches only)
  • The warranty does not cover material damages from normal wear and tear, scratches, discoloration, dull or fading color, rust, torn, worn, water splash, moisture, damages happened from termites, fungi, natural variation in texture and misuse of products.

Dining Room Warranty

Terms and Condition of Limited Warranty for Dining Room Product Category

  • This INHOUSE Dining Room products warranty covers Dining Room product line such as Dining table, Dining chair and Coffee table against manufacturing defects, material fatigue, and functional failure for the period of 1 year from the date of delivery. 
  • The warranty does not cover material damages of dining table top, coffee table top and any damages from its duty.
  • The warranty does not cover damages from normal wear and tear, scratches, discoloration, dull or fading color, rust, torn, worn, water splash, moisture, damages happened from termites, fungi, natural variations in texture and misuse of products.

Office Furniture Warranty

Terms and Condition of Limited Warranty for Office Furniture

  • The warranty for INHOUSE Office Furniture into categories as per below:
    • Office table and Mobile Cabinet, products are cover under this warranty against manufacturing defects, material fatigue, and functional failure for the period of 1 year from the date of delivery. Only the component parts of Hinges, Drawer Roller Rail are covered under this warranty against materials defects and workmanship for the period of 3 years from the date of delivery.
    • Office chairs are warranted for 1 year from the date of delivery. The warranty covers defect in material and workmanship in the following components only: Shock Absorber/ hydraulic components.
  • The warranty does not cover damages of working table tops and material damages from normal wear and tear, scratches, discoloration, dull or fading color, rust, torn or worn, water splash, moisture, damages happened from termites, fungi, natural variations in texture and misuse of products.
  • The warranty does not cover damages causing from electrical system. results of installation of Built-in products as   well as areas that are risk of damaging from the installation.

Kitchen Warranty

Terms and Condition of Limited Warranty for Kitchen

  • Inhouse Kitchen products warranty covers Kitchen Furniture product line such as the Lower and Upper cabinets, Drawer units against manufacturing defects, material fatigue, and functional failure for the period of 1 year from the date of delivery. Only the component parts of Hinges, Drawer Roller Rail are covered under this warranty against materials defects and workmanship for the period of 3 years from the date of delivery.
  • The warranty does not cover Kitchen Counter top and material damages from normal wear and tear, scratches, discoloration, dull or fading color, rust, torn or worn, water splash, moisture, damages happened from termites, fungi, nature variations in texture and misuse of products.
  • The warranty does not cover damages causing from electrical system and water systems.
  • The warranty does not cover damages of Kitchen counter tops and electrical supplies.
  • The warranty does not apply to modified products and products that are out of standard designs of Inhouse Furniture modified by other vendors.
  • This warranty does not apply to the damages of floor or wall as the results of installation of Built-in products as well as areas that are risk of damaging from the installation.